Better patient care.
Less administrative burden.
Lua AI agents automate patient intake, prior auth, revenue cycle, and clinical documentation — freeing clinicians to focus on what matters most.
Healthcare challenges that affect patient outcomes.
40%
Administrative overload
Of clinician time goes to documentation, prior auths, and admin tasks rather than patient care.
Millions
Claim denials & A/R
Lost each year to eligibility errors, coding mistakes, and delayed authorizations.
Weeks
Prior auth delays
Of delayed patient care from manual processes — frustrating providers, risking compliance.
Care gaps
Readmissions
Fragmented coordination leads to missed follow-ups and preventable readmissions.
Intelligent agents for healthcare & life sciences.
From patient intake to prior auth to clinical documentation — AI agents that reduce administrative burden and improve care delivery across providers, payers, and pharma.
What are Lua healthcare agents? AI-driven tools that automate the administrative and operational workflows in healthcare — patient intake, prior auth, revenue cycle — while maintaining compliance with HIPAA and clinical documentation standards.
Why Lua for healthcare? Built to integrate with your EHR, practice management, and billing systems — reducing administrative burden so clinicians can focus on patient care, not paperwork.
Our mission. Help healthcare organizations reduce the administrative burden on clinical staff, improve patient access to care, and maximize revenue capture — without adding headcount.
Powering healthcare excellence.
Lua agents reduce administrative burden at every point of care — from first patient contact through billing and follow-up — so clinical staff can focus on patients.
Patient intake automation
Digital registration, real-time insurance verification, and prior auth initiation complete before the patient arrives — reducing check-in time by 60% and denial rates significantly.
Revenue cycle optimization
Automated charge capture, claims submission, and denial management reduce days in A/R by 25% and improve clean claim rates — recovering revenue that manual processes miss.
Prior auth acceleration
Automated authorization requests, clinical criteria checking, and provider communication reduce turnaround from days to hours — improving patient access to care.
Clinical documentation support
Visit note summarization, quality measure capture, and coding suggestions reduce documentation time by 40% — directly addressing physician burnout from administrative work.
Care coordination at scale
Automated referral management, post-discharge follow-up, and chronic care outreach reduce readmission rates by 30% and improve population health management across your patient panel.
Top use cases.
Intelligent agents that reduce administrative burden and improve patient outcomes across the care continuum.
Patient intake & insurance verification
Patient Intake Agent
The problem
Manual registration, insurance eligibility checks, and prior auth initiation create long check-in times, claim denials, and administrative bottlenecks that frustrate staff and patients.
Impact
Lua solution
- Digital Registration. Guides patients through pre-visit forms with real-time validation before they arrive
- Eligibility Verification. Checks insurance coverage in real time and flags potential issues before the visit
- Prior Auth Initiation. Automatically initiates authorization requests based on scheduled procedure codes
- EHR Population. Extracts and populates patient history directly into your EHR to prepare clinicians
The Lua difference: your partner in healthcare operations.
HIPAA-ready architecture
Built for healthcare environments with appropriate safeguards for patient data handling, access controls, and privacy compliance at every layer
Clinician-centered design
Reduces documentation burden for care teams — fast, contextual, and designed to fit within clinical workflows rather than disrupt them
EHR integration ready
Connects to major EHR platforms and care coordination systems, pulling patient context and clinical data without disrupting existing workflows
Structured clinical protocols
Patient-facing agents use evidence-based, structured protocols rather than open-ended generation — keeping clinical interactions safe and on-guideline
Network-wide visibility
Payers, providers, and IDNs gain a unified view across sites, members, and care programs — with the actionable intelligence to drive outcomes at scale
Better care starts with better operations.
Reduce administrative burden, improve patient outcomes, and stay ahead of compliance — with AI agents purpose-built for healthcare.