The Retail agent team
Agents that watch stock across stores and distribution centres, flag the stores at risk and draft the orders to fix them.
Supply control tower: the app the team builds and works in, open to Karim and the rest of your team.
Who’s on the team.
4 agents with one job each. Supply Lead leads, and Karim, supply manager, makes the calls.
- Supply LeadLeads the teamWatches stock health across the network.
- Store AnalystScores each store’s stock health.
- Order PlannerDrafts replenishment orders.
- Supplier DeskChases late suppliers.
- KarimSupply managerApproves the steps that matter, from the app or their phone.
It works in the tools you already use.
No new system for your people. The agents read and write where the work already lives.
You keep the final say.
These steps stop and wait in the app, with everything needed to decide. You set the rules, and you can change them as trust grows.
Replenishment orders
Money and stock wait for Karim.
Price changes in a store
What customers pay is a person’s call.
Orders from a new supplier
New contracts need a yes.
Approve 12 replenishment orders?
Monday at 06:00.
The job: keep 994 stores in stock. Here is one piece of it, step by step.
- Store Analyst
Scores every store’s stock health before the stores open. 52 are at risk, down from 71 last week.
- Order Planner
Drafts 12 replenishment orders for Centre North, sized to each store’s sales rate.
- Supplier Desk
Chases the supplier whose delivery to Centre North is two days late.
- Supply Lead
Asks Karim to approve the 12 orders before they go to suppliers.
- Karim
Karim approves 11 and holds one for a store that is closing.
Availability at 94%, against a goal of 96%.
Orders go to suppliers at 08:40.
How Supply control tower reads partway through a month. Example numbers.
Common questions
Does it place orders itself?
Orders are drafted for a person to approve.